Got questions about your Mystery Hamper before you order? We've got answers.
How fast does my box ship?
Once your order's in, we get it packed and out the door quickly — so you're not left waiting around wondering where your treats are. You'll have your rare and imported goodies on the way in no time.
Is it really worth more than I pay?
Always. Every hamper is packed with more value in rare and imported sweets, snacks, and drinks than what you paid for the box — that's the whole point of a mystery hamper. You're not just paying for candy, you're paying for the surprise and the deal that comes with it.
What if my box arrives damaged?
It happens sometimes in transit, and if it does, we'll sort it. Reach out to us with a few photos of the damage and we'll get it fixed — whether that's a replacement or another solution that works for you.
Can I request no allergens/specific items?
Yes — just let us know at checkout or when you get in touch, and we'll do our best to build your hamper around it. We want every box to be one you can actually enjoy.
Still have a question we haven't covered? Reach out and we'll get you sorted.